Are you looking to work in a hybrid role, working 3 days from home and 2 in the office, following successful completion of your probation? This is a very employee focused employer, offering the best benefits we have seen and fantastic opportunities for progression and development – a real chance to build a career.

Do you have previous financial services, insurance and claims handling experience? You would be working a 7.5 hour day, with the earliest start being at 8am and latest at 5.30pm Monday to Friday.

Your role will involve recording and processing insurance claims from customers.

Job responsibilities:

Proactively record, process and settle claims
Ensure that all files are reserved accurately and promptly
Be personally responsible for ensuring the reserves fully reflect the level of damages on each file
Process cheques on claims files as required
Identify and champion potential fraudulent claims and action as per guidelines
Ensure liability is agreed within existing case law and accident circumstances
Effectively negotiate with customers, suppliers and all relevant third-party representatives
Adhere to and consider all regulatory requirements at all times
Any other reasonable duties as required

Experience

Experience of handling claims (including reserving)
Dealing with insurers and/or claimants and/or defendants knowledge of motor claims
Understanding of liability, reserving, assessment, payments, different claimants and claimant representatives
Good MS office skills
Skills

Excellent communication skills, both verbal and written
Negotiation and influencing skills
Good time management and organisation skills with the ability to prioritise work
Problem-solving skills with the ability to adopt a logical approach to resolving problems
Strong customer service skills
Decision making and communication skills

Apply now for further details and to be considered for an interview. Interviews to be held ASAP! Fantastic training and induction!

To apply for this job email your details to tessa@massonappointments.co.uk.